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NB60 – The Future of AI in Customer Service
A Conversation abou Voice-Based AI with RingCentral's Carson Hostetter
Jul 1
•
Geoff Livingston
3
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NB60 – The Future of AI in Customer Service
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NB59 – AI & Workforce Displacement with Brent Orrell
The American Enterprise Institute Author of “Deskilling the Knowledge Economy” joins the No Brainer Podcast.
Jun 25
•
Geoff Livingston
1
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NB59 – AI & Workforce Displacement with Brent Orrell
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5 Hype Cutting Truths About AI
The hype wave rolls on and as usual statements and conjecture have become a distraction.
Jun 24
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Geoff Livingston
8
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5 Hype Cutting Truths About AI
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8
The Number 1 Soft Skill Necessary for AI Success
A sense of curiosity can make the difference for those embracing new technology
Jun 18
•
Geoff Livingston
4
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The Number 1 Soft Skill Necessary for AI Success
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11
What Is Answer Engine Optimization (AEO) and Why Does It Matter for Business Leaders?
An essential guide to earning visibility and influence in the era of AI answers.
Jun 16
•
Greg Verdino
7
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What Is Answer Engine Optimization (AEO) and Why Does It Matter for Business Leaders?
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Customer Journeys: ML to the Rescue
Feb 20, 2024
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Geoff Livingston
4
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Customer Journeys: ML to the Rescue
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AI's Trust Problem and What You Can Do About It
May 21, 2024
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Greg Verdino
3
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AI's Trust Problem and What You Can Do About It
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2
What Is Answer Engine Optimization (AEO) and Why Does It Matter for Business Leaders?
Jun 16
•
Greg Verdino
7
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What Is Answer Engine Optimization (AEO) and Why Does It Matter for Business Leaders?
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7
5 Hype Cutting Truths About AI
Jun 24
•
Geoff Livingston
8
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5 Hype Cutting Truths About AI
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8
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NB58 – The Future of AI in Associations
Featuring 2025 ASAE Academy of Leaders Award Winner KiKi L'Italien
Jun 11
•
Geoff Livingston
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NB58 – The Future of AI in Associations
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What Is MCP and Why You Should Care
MCP evolves beyond traditional APIs to help agentic AI gain access to data
Jun 2
•
Geoff Livingston
2
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What Is MCP and Why You Should Care
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3
NB57 - AI Job Loss: Truths and Hype
A discussion of how some corporations are using AI to replace human workers, including long-term impacts.
May 29
•
Geoff Livingston
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NB57 - AI Job Loss: Truths and Hype
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AI Is Disposable
The whole AI is your copilot puts AI in the wrong seat and foils adoption. Instead, AI apps should be considered disposable.
May 27
•
Geoff Livingston
4
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AI Is Disposable
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2
The Inevitable Changes Wrought by AI Use
Whether jobs or the marketing ecosystem, AI deployments are wreaking havoc on all that is normal.
May 21
•
Geoff Livingston
1
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The Inevitable Changes Wrought by AI Use
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NB56 – The Lead Industrial Complex Is Dead
Modev Founder Pete Erickson Discusses How AI Is Changing Marketing Lead Gen
May 14
•
Geoff Livingston
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NB56 – The Lead Industrial Complex Is Dead
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Why AI Agents Will Matter for Associations
The emerging AI agent marketplace holds great promise for resource-stricken professional organizations.
May 6
•
Geoff Livingston
1
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Why AI Agents Will Matter for Associations
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NB55: Addressing Misinformation and Disinformation in the Age of AI
Britt Bischoff joins us for a discussion on how untruths are propogated on the Internet.
Apr 30
•
Geoff Livingston
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NB55: Addressing Misinformation and Disinformation in the Age of AI
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AI Cannot Replace the National Park Service
A recent trip reminded me how automation simply cannot replace that human touch.
Apr 25
•
Geoff Livingston
4
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AI Cannot Replace the National Park Service
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The CognitivePath
CognitivePath is a a management consultancy that guides organizations through the AI era. We combine deep AI strategy expertise with. Our substack provides analysis and insights for business decision-makers about the impact of AI on business.
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